Uns sem vergonha:
Dear Mr Eloy and Mrs Galvao.
thank
you for your feedback and your comments. I regret to know that you had
a bad experience at the THe Volcán, and apologise for all the
inconveniences you had.
I remain at your
disposal, and would like to compensate you somehow, as our aim is our
guest's satisfaction. Please, let me know if you would like to come
back, as we would like to give you some nights courtesy of the Hotel.
Yours faithfully,
E ver a foto!
uma direcção, manager, lhe chamam miserável.
E nem uma palavra de desculpas. Seguiu nova reclamação.
| 18/07/2022, 18:03 (há 21 horas) |
|
|
|
para Subdirector, JEFE, Ana, mim |
|
Labels: Lanzarote, queixa/complaint